SHIPPING POLICY

Effective Date: February 21, 2025

At TUTTIBEAUTYPRONIE, we are committed to delivering your orders quickly, securely, and efficiently. This Shipping Policy outlines our shipping methods, estimated delivery times, costs, and important details regarding order fulfillment. By placing an order with https://tuttibeautypronie.com, you agree to the following terms.

1. SHIPPING METHODS & DELIVERY TIMES

We offer multiple shipping options to accommodate different needs and locations.

Domestic Shipping (USA)

  • Standard Shipping: 5 to 7 business days
  • Expedited Shipping: 2 to 3 business days
  • Priority Shipping: 1 to 2 business days (orders must be placed before 3:00 PM EST)

International Shipping

  • Canada & Mexico: 7 to 12 business days
  • Europe: 10 to 15 business days
  • Asia: 12 to 20 business days
  • Australia & Other Countries: 14 to 25 business days

Note: International shipments may be subject to customs clearance and local import regulations, which could affect delivery times.

2. ORDER PROCESSING TIME

  • Orders are typically processed within 1 to 3 business days (excluding weekends and holidays).
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Personalized or custom-made items may require an additional 3 to 5 business days for processing.
  • Once an order is processed and shipped, customers will receive an email notification with tracking details.

3. SHIPPING COSTS

  • Standard domestic shipping is free for orders over $100.
  • Expedited and priority shipping costs will be calculated at checkout.
  • International shipping fees vary based on the destination, order weight, and selected shipping method.
  • Customs duties, import taxes, and additional fees imposed by the destination country are the customer’s responsibility and are not included in the shipping cost.

4. TRACKING YOUR ORDER

Once your order has shipped, a tracking number will be sent via email. You can monitor your shipment’s progress using the tracking link provided.

If there are any issues with tracking or delays, please contact our support team for assistance.

5. SHIPPING RESTRICTIONS

While we strive to deliver globally, certain restrictions apply:

  • PO Boxes & Military Addresses: We can ship to PO Boxes and APO/FPO addresses via USPS, but express shipping may not be available for these locations.
  • Remote Areas: Deliveries to rural or remote locations may take longer than estimated delivery times.
  • Customs Delays: International shipments may be subject to customs clearance, which is beyond our control and may affect delivery times.

6. LOST, DAMAGED, OR DELAYED SHIPMENTS

Lost Packages

If a package is marked as delivered but has not been received:

  • Check with neighbors, building management, or the local post office.
  • If the package is still missing, contact us within 7 days of the expected delivery date at info@tuttibeautypronie.com.

Damaged Shipments

If your item arrives damaged, please:

  • Take clear photos of the package and product immediately.
  • Contact us at info@tuttibeautypronie.com within 48 hours of delivery to initiate a claim.

Shipping Delays

We are not responsible for delays caused by factors outside our control, such as:

  • Severe weather conditions
  • Customs clearance procedures
  • Carrier service disruptions

If your order is significantly delayed, our team will assist in tracking and resolving the issue.

7. CHANGES TO SHIPPING ADDRESS

  • Customers must contact us within 12 hours of placing an order to update their shipping address.
  • Once an order has been shipped, address changes cannot be made.

8. INTERNATIONAL CUSTOMS & DUTIES

For international shipments:

  • Customs duties, import taxes, and additional fees vary by country and are the customer’s responsibility.
  • These charges are not included in the shipping costs at checkout.
  • We recommend checking with your local customs office for estimated charges before placing an order.

If a package is held at customs, the customer is responsible for providing any necessary documentation or paying applicable fees for clearance.

9. CONTACT US

For any shipping-related inquiries, customers can reach out to us:

📍 Address: 3314 State 80 Hwy, Burlington Flats, New York, USA
📞 Hotline: (607) 965-8765
📧 Email: info@tuttibeautypronie.com
🌐 Website: https://tuttibeautypronie.com

We are committed to ensuring a smooth and efficient shipping experience. Thank you for choosing TUTTIBEAUTYPRONIE!